Use this page when you want to request deletion of your InstiERP account and associated user profile. We keep the process simple so you can submit a request without unnecessary back and forth.

• Provide the email address tied to the account.
• Tell us why you want the account removed, if you want to share context.
• We will review the request and confirm the next steps.

After submission, our team verifies the request and checks whether the account is linked to records that must be retained for administrative, billing, or compliance reasons.

• Account access is disabled once the request is approved.
• Data retained for legal or operational reasons is handled securely.
• We’ll let you know if additional confirmation is needed.

Deleting an account may remove personalized access, profile settings, and non-required user data. Some information may remain in backups or audit logs for a limited period, as required by law or internal policy.

• Profile and login access are removed from active systems.
• School records or transactional data may be retained when required.
• Any retained data is protected using the same security controls.

If you submitted a request by mistake or want to understand the impact before proceeding, our support team can help clarify the process and expected timelines.

• Reply from the email address registered on the account.
• Mention the school or workspace connected to the account.
• Include any deadlines if your request is time-sensitive.